Sara Torti
Sara Torti is a senior product and operating executive who has focused extensively on creating and scaling technology-based businesses that require a combination of business insight, technical acumen, and detailed execution. Over her career she has grown products from zero to hundreds of millions of dollars in revenue, built and launched products to billions of users, and grown and scaled teams to thousands of people.
Sara is currently a Clinical Professor of Business Administration at the Tuck School of Business at Dartmouth. Topics in her course on Product Management include: product launch and scaling, successful product management approaches, new business creation, product strategy, and commercialization.
Prior to joining Tuck, Sara was the COO of the Google Operations Center, a Google ‘bet’ and independent company she was recruited to design, launch, and grow from a concept into an operating business. The company was built to leverage technology and business model innovation to provide enhanced customer service across multiple Google product lines and was built to support hundreds of millions of customer interactions annually. Under her leadership Google was able to launch this new business within nine months and scale to almost two thousand employees in two international locations within its first year of operations.
In her prior roles, Sara was a senior product executive with expertise in platform and app-based monetization, subscription services, and consumer engagement. Her team was responsible for the initial development and expansion of the “actions” features in Google Maps and Local Search that grew the number of transactions on these platforms from zero to over a million per month. Prior to that she led the teams responsible for developing the Nest App and subscription service and was responsible for both the technical development of the app as well as the business leadership of the subscription service. Earlier in her career she worked on the initial Google+ social network team and was also a member of both the Global and regional Asia-Pacific sales-strategy teams where she helped launch Google’s first mobile-specific global operating group and worked with the Asia-Pacific team to double its initial billion-dollar revenue footprint. Sara began her career at the World Bank.
Sara graduated with an AB from Harvard University and holds an MBA from Harvard Business School. She was a co-founder and previous chair of the Google Women in Product Group and was a founding sponsor of the Harvard College Innovation Challenge funding undergraduate entrepreneurship. Sara is on the Board of Trustees of the Gluten Intolerance Group, a 501c3 best known for their food certification program that ensures food safety for those with celiac and other gluten intolerances.